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Maximizing Leadership Impact

with Emotional Intelligence


The core competencies of emotional intelligence (EQ) are at the heart of successful leadership. Emotions impact your team’s decisions, behaviour and performance. An effective leader must have strong interpersonal skills and impactful relationships if their organizations are to also be highly effective.  A strong foundation of emotional intelligence helps leaders assess their own behaviour and their workplace culture through an emotional intelligence lens and provides strategies to ensure that the emotional intelligence and well-being of employees and team members are suitably protected.

  • Build your capacity for self-reflection
  • Examine your leadership habits and disciplines
  • The critical new roles of a leader in the 21st century: visionary, architect, coach and catalyst
  • The five critical traits of a good leader
  • Effective team motivation: how to prompt others who have different strengths and behavioural styles.
  • Recognize your preferred leadership style and appreciate how to adapt and modify your behaviour in order to lead effectively
  • Demonstrate a heightened awareness of the needs, capabilities and expectations of followers
  • Acquire insights into your personal behavioural style; by coming face to face with your strengths and weaknesses
  • Understand the four basic types - Commander, Dreamer, Thinker and Supporter - and how to deal successfully with each
  • Behavioural-based peer conflicts: How to defuse them before they affect the entire team
  • Recognize the major behavioural patterns that exist in your organizations
  • Strategic Diplomacy: What it is and how it can help you to handle office politics, difficult people and interpersonal conflict
  • Use the behavioural styles model to strengthen and enrich your relationships
  • Reduce unproductive work by matching assignments to team members
  • Maximize a team’s diversity to reach more useful and insightful results



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