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Maximizing Leadership Impact

with Emotional Intelligence

The core competencies of emotional intelligence (EQ) are at the heart of successful leadership. Emotions impact your team’s decisions, behaviour and performance. An effective leader must have strong interpersonal skills and impactful relationships if their organizations are to also be highly effective. A strong foundation of emotional intelligence helps leaders assess their own behaviour and their workplace culture through an emotional intelligence lens and provides strategies to ensure that the emotional intelligence and well-being of employees and team members are suitably protected.

Build your capacity for self-reflection
Examine your leadership habits and disciplines
The critical new roles of a leader in the 21st century: visionary, architect, coach and catalyst
The five critical traits of a good leader
Effective team motivation: how to prompt others who have different strengths and behavioural styles.
Recognize your preferred leadership style and appreciate how to adapt and modify your behaviour in order to lead effectively
Demonstrate a heightened awareness of the needs, capabilities and expectations of followers
Acquire insights into your personal behavioural style; by coming face to face with your strengths and weaknesses

Understand the four basic types - Commander, Dreamer, Thinker and Supporter - and how to deal successfully with each
Behavioural-based peer conflicts: How to defuse them before they affect the entire team
Recognize the major behavioural patterns that exist in your organizations
Strategic Diplomacy: What it is and how it can help you to handle office politics, difficult people and interpersonal conflict
Use the behavioural styles model to strengthen and enrich your relationships
Reduce unproductive work by matching assignments to team members
Maximize a team’s diversity to reach more useful and insightful results

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